PRIVACY POLICY

Last update: March 2026

Introduction

At PaperJet Flights, your privacy is a priority. We understand that when choosing private aviation, you are looking not only for comfort and efficiency, but also discretion and trust.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

By using our services, you accept the practices described in this policy.

Interpretation and definitions

  • You: Refers to any person or entity using our services.
  • Company: Refers to PaperJet Flights, based in Cancun, Mexico.
  • Service: Refers to our private aviation services, including charter flights and coordination.
  • Personal Data: Information that identifies you directly or indirectly.
  • Usage Data: Information automatically collected when using our website or services.

Data we collect

Personal Data

We may collect:

  • Full name
  • Email address
  • Phone number
  • ID or passport data
  • Passenger information
  • Payment data
  • Travel preferences and itineraries

Usage Data

These include:

  • IP address
  • Browser type
  • Pages visited
  • Browsing time
  • Device information

How we use your information

We use your information to:

  • Coordinate and manage your flights
  • Process bookings and payments
  • Communicate with you
  • Personalize your experience
  • Improve our services
  • Comply with legal obligations

Information sharing

We may share your information with:

  • Flight operators and crew
  • Service providers (payments, technology, logistics)
  • Authorities when required by law
  • Business partners necessary for service delivery

We only share strictly necessary information.

Data retention

We retain your information only for as long as necessary to:

  • Fulfill the purposes described
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

International transfers

Due to the international nature of private aviation, your information may be transferred outside Mexico. We take reasonable measures to protect your data regardless of where it is processed.

Data disclosure

We may disclose your information:

  • To comply with the law
  • To protect our rights
  • In case of mergers, acquisitions, or similar operations

Information security

We apply technical and organizational security measures to protect your personal information.

However, no system is completely secure, so we cannot guarantee absolute security.

Your rights (ARCO)

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Cancel your data when applicable
  • Object to the use of your information

To exercise these rights, you may contact us directly.

Cookies

We use cookies to improve your experience on our website.

You can manage your preferences through your browser.

Children privacy

Our services are not directed to minors.

External links

Our site may contain links to third parties. We are not responsible for their privacy policies.

Policy changes

We may update this policy at any time. Changes will be posted on this page.

Contact

If you have questions about this Privacy Policy or the use of your information:

PaperJet Flights

  • ventas@paperjetflights.com
  • 9981371305