HOW DOES A PRIVATE FLIGHT WITH PAPERJET WORK?

It is very simple. You tell us your destination, dates, and number of passengers, and we take care of everything: aircraft, crew, and logistics. You just arrive at the airport and board with no lines or waiting.

HOW MUCH DOES A PRIVATE FLIGHT COST?

The price depends on the route, aircraft type, and flight time. Every service is customized, so you will always receive a quote tailored to your needs.

HOW IS PAYMENT MADE?

Payment must be made in full before the flight. We accept bank transfers and other methods subject to prior coordination with our team.

HOW FAR IN ADVANCE SHOULD I BOOK?

Ideally, you should book at least 24 to 48 hours in advance. However, we can also arrange flights with less notice, subject to availability.

WHAT HAPPENS IF I NEED TO CANCEL MY FLIGHT?

You can cancel without penalty if you do so more than 24 hours in advance. Cancellations with less notice may generate charges according to service conditions.

WHAT HAPPENS IF I CANCEL ON THE SAME DAY OF THE FLIGHT?

If you cancel within 12 hours before departure or do not show up, the full service charge will apply, since the operation is already confirmed and prepared.

WHAT HAPPENS IF I ARRIVE LATE FOR THE FLIGHT?

The aircraft may wait up to 60 minutes after the scheduled time. After that, the flight may depart or be canceled, and additional charges may apply.

HOW SAFE ARE PRIVATE FLIGHTS?

Safety is our priority. We work only with certified operators that comply with strict national and international aviation regulations.

DO THE AIRCRAFT HAVE OFFICIAL CERTIFICATIONS?

Yes. All aircraft operate under current permits and certifications, in compliance with applicable aviation regulations.

CAN I BRING LUGGAGE WITHOUT RESTRICTIONS?

Yes, but it depends on the type of aircraft. Our team will indicate the allowed capacity to ensure comfort and safety during the flight.

CAN PETS BE CARRIED?

Yes, pets are welcome on most private flights. You only need to inform us in advance to coordinate the necessary requirements.

CAN I CHANGE MY ITINERARY AFTER BOOKING?

Yes, changes are possible, but they depend on aircraft availability and may involve price adjustments.

DO I NEED SPECIAL DOCUMENTATION TO FLY?

You must present a valid official ID. For international flights, you will also need a passport and visas according to the destination.

WHAT IS THE DIFFERENCE BETWEEN A PRIVATE FLIGHT AND A COMMERCIAL FLIGHT?

On a private flight there are no lines, waiting, or rigid schedules. You decide when to fly, with total privacy, comfort, and flexibility.

IS THE FLIGHT COMPLETELY PRIVATE?

Yes. The aircraft is exclusive for you and your companions. You do not share the flight with other passengers.

WHAT HAPPENS IF THERE IS BAD WEATHER OR TECHNICAL ISSUES?

In these cases, we always prioritize safety. Alternatives such as rescheduling or itinerary adjustments will be evaluated.

CAN ADDITIONAL SERVICES BE REQUESTED DURING THE FLIGHT?

Yes. We can coordinate catering, ground transportation, special services, and other customized requirements.

WHERE DOES PAPERJET FLIGHTS OPERATE FROM?

We operate mainly from Cancun, Mexico, and coordinate private flights at both national and international levels.